Help Center

No, the shipping address is hard coded into the airway bill and also set in the system. We are not able to change from our side. 

If you confirmed the shipping address needs to be changed, please cancel immediately and re-do the order.

If the order has been processed or sent out, please get someone to receive for you at the original address. Failure to do so may result in the item being lost.

Yes certainly you can! All are welcomed.

Do an order on our website, select "Collect at Store" when you check out, and make payment

We will process and have it ready for your collection

Please refer to our Contact page, we are located at Jawi, Penang.

Modify - it involves high risk and a lot of work, we are not able to accomodate.

Adding - can be arranged, but has to be as early as possible, before parcel is packed. Please send request in Chat. Once we hold back your airway bill, do a new order in our website, selecting collect at our store, and make payment.

We will arrange the rest.

Note that it needs to be done before parcel is packed

Shopee does not apply the free shipping automatically to your order. Please go to shopee.com.my and click on Free Shipping. 

Follow the information there.